Refund Policy

This policy applies to products and services supplied through Angle Modules.

1. Digital Products

Angle Modules products are digital software licences. Because access or delivery may occur immediately, purchases are generally non-refundable except where this policy or applicable law requires otherwise.

2. Technical Issues

A refund request may be considered when a reproducible technical defect prevents the purchased module from performing its advertised core function and our support team is unable to provide a reasonable fix or workaround.

3. Request Period

Eligible refund requests should be submitted within 7 days of purchase with the order or payment reference, affected environment details and a clear description of the issue.

4. Non-Eligible Cases

Refunds are generally not offered for change of mind, failure to review requirements, third-party conflicts, unsupported customisations, server misconfiguration, licence misuse, account suspension, or inability to use the product due to circumstances outside our control.

5. Chargebacks

Please contact support before initiating a payment dispute. Fraudulent or unjustified chargebacks may result in immediate suspension of licences and services.

6. Processing

Approved refunds are returned through the original payment method. Processing times are controlled by the payment provider and receiving bank.

Contact

Questions about this policy may be sent to support@anglemodules.com.